Hadden Group Candidates 2018

Office & Executive Support | Professional | Construction | Sales | Accounting | Healthcare/Medical
Office & Executive Support:
CH33: Office Assistant
This work horse loves to wear as many hats as possible. With 12 years of office support experience answering phones, data entry, AP/AR, ordering supplies, typing correspondence, booking travel, maintaining and setting up filing system, and running errands this professional is a steal at 30k. You will never see this team player with idle hands! Has exceptional computer skills and no job is too big or small for this employee. Seeking a change due to cut in hours.

CH29: Front Desk
Welcoming clients and making them feel at home has been a long-time specialty of this loyal professional with 8 years of front desk experience. Types 55wpm, MS Word, Excel, and Outlook knowledge. Currently answers a 30-line phone system, orders supplies, inputs data entry, and customer service. This career receptionist can soothe the much ruffled of feathers while maintaining a busy phone system and data entry.

LO28: Front Desk/ Receptionist
This Nashville native has a bachelor’s degree in Business Administration from the University of Mississippi and majored in Business Management with a minor in Marketing. This professional is looking for a position that will utilize their skills in both customer service and marketing. This expert has a very informative and creative style, outgoing personality and a drive for success.

LO6: Administrative Assistant
Previous experience as an Architectural, Design, and Planning Firm administrative assistant, supporting construction administration, numerous VP’s, project managers and designers. Required a thorough knowledge of Microsoft Excel, Word, Outlook, transcribing legal letters, memos, correspondence, invoices, routine reports and files. Responsible for travel arrangements, coordinating meetings, screening contacts, and answering a multi-line phone system. Also assisted the Design department, preparing furniture color boards for presentations, and ordering/maintaining current color samples. Excellent communication and organization skills.

CH31: Executive Assistant to CEO
This extremely polished, bilingual (Spanish) and articulate executive assistant has worked for three CEOs in 20 years. With excellent references and impeccable experience this executive assistant can organize you work and personal life. Majority of work experience is in the Healthcare Industry. Currently schedules and coordinates domestic and international travel along with planning multiple board meetings. This loyal executive assistant is prepared to be on-call 24/7 and loves to be the right arm to her boss. Extremely computer savvy and has excellent written and verbal skills. This professional prides herself in being Switzerland and being a vault for confidential information. This superstar will be available come July due to company being bought out and moving out of state.

LO27: Executive Assistant
A charming and ageless professional who has worked for CEOs for over 19 years. An expert at managing international/domestic travel and coordination of meetings. Project management analysis and budget forecasting is a breeze for this detailed, people-pleaser. This Executive Assistant currently manages the CEO and COO’s personal and professional business, handles highly confidential information, and reports and interfaces with high profile clientele. Available because of company buy out.

LO4: Executive Assistant
This candidate is a dedicated and technical skilled professional with a versatile administrative support skill set developed through experience as an Executive Assistant at the senior management level for over six years. Acts as the primary liaison between management, personnel, customers, and vendors. This candidate has proven interpersonal, communication and multi-taking skills, as well as superior problem resolution abilities.

CH30: Commercial Real Estate
This business manager has learned the commercial real estate industry from the ground up with hard work and promotions. This hard-working professional currently supervises an office staff of 100 and supports 30 commercial brokers and was responsible for a smooth office move. Manages annual employer award programs and plans office events; including, holiday parties, happy hours, and sporting events. This detailed professional has mobilized the office through 3 major merges/acquisitions, involving new branding and learning and training on new software. If you need someone uplifting and who can take any confidential material to the grave give us a call.

This accomplished, tri-lingual finance executive holds not only a Master’s in Business Administration from DePaul University, but is also a licensed CPA with a track record of turning around small operating units and enabling larger units to drive growth and continued profit improvement through effective partnering in strategic development and tactical execution. An effective finance leader, this candidate raises the bar of the finance function and improves the development and talent pool. With $100M to $4B financial management expertise, this CFO also possesses a deep sales, supply chain and marketing acumen as well as expert knowledge regarding S&OP. Current responsibilities include, but are not limited to: responsible for all accounting, financial planning and analysis, budgeting and treasury management of a $450M revenue enterprise, implemented benchmarks for measuring the financial and operating performance of divisions and departments, coordinate financial modeling of potential business and presentation to clients and upper management, and preparation and presentation of all financial reporting to board of directors and all internal and external sources. Available pending a two-week notice.

A recent transplant by way of Texas, this CFO has an extensive financial background with both public and private companies and holds a bachelor’s degree in both Accounting and Finance. Also licensed as a CPA, this candidate is looking for a company that provides growth opportunities as well the ability to utilize their experience in the manufacturing industry. Current responsibilities include, but are not limited to: Oversight of daily accounting and HR functions for 4 different entities in 4 states, establish internal controls for incoming receivables, develop purchasing process, created first annual budget, financial statement preparation and presentation to board of directors, renegotiated contracts to save companies a total of $50k the first year, redesign of workflow though the office to become more efficient, establish SOP’s across all companies, and heavy involvement in operations control. Recently, this candidate facilitated wide-sweeping changes that included a new ISO-9001 certification for their organization. Technical acumen includes: Epicur, Softrax, Crystal Reports, QuickBooks, and advanced knowledge in the Microsoft Office Suite. Serving in a supervisory role in all past positions, this candidate is available pending a two-week notice.

CH32: Division/Business Operations Director
This business executive has extensive financial, operational, and management experience. A graduate of Davidson College in North Carolina, this professional started a career with Nashville’s Cheekwood Museum of Art prior to moving to New York City to work for Sotheby’s. With over a decade’s worth of corporate experience amongst Operations, Business Management, and Executive teams, this polished candidate possesses a diverse set of skills from financial forecasting to team & project management. As a former Vice President and Division & Business Director who was responsible for 12 sales departments, this go-getter has exhibited a solid track record of proven success in divining financial value for business stakeholders while promoting a culture of proactivity, accountability, and engagement. Available immediately due to relocation to Nashville to marry.

LO10: HR Manager
Dedicated leader in Human Resources, Environmental, Health and Safety in the manufacturing industry. Unites effective process and program management with a distinctive insight into a ROI of human capital resulting in bottom line success. Solid skills managing the budget, teams, and associates; includes a wide range from recruiting to termination while adding workforce planning, compensation, employee relations, training, and safety program management.

AC 25: Benefits Manager
Holding Bachelor’s degrees from the University of Kansas in both Journalism and Communication Studies, this candidate is currently pursuing their PHR designation, with an expected completion date in Fall 2018. Having worked their entire professional career for the same company, this highly motivated candidate has risen through the ranks from Account Administrator to Senior Account Manager and is now seeking new opportunities within the HR industry. Placing a high value on community involvement, this candidate has also earned GBDS and GBA professional designations. In their current position, responsibilities include: Manage client book of business for two offices consisting of 11 multi-industry companies ranging in size from 100 to 6,000 lives, generating more than $1.2 million in revenue, act as lead advisor to clients regarding financial recommendations, day-to-day correspondence and maintenance of employee benefit programs, evaluate current marketplace position and identify client exposure to ensure adequate risk coverage, review new developments in legal and health care compliance and educate clients of pertinent information, audit and monitor claims data regularly and forecast loss projections for analysis of self-funded plans, and build comprehensive strategic plans and prepare client team for proposition to company executives. Available immediately.

LO9: Graphic Design
This amazing candidate has extensive experience as a designer and photographer as well as extensive experience with videography as well as working within Adobe After Effects and Adobe Premier Pro. A rich career background cemented with sound client management. This candidate is recognized for possessing strong conceptualization talents and expert graphic design skills.

LO8: Commercial Property Manager
Results-oriented professional with over 10 years of property management experience in applying leadership, communication, and analytical skills. Effective communication with internal/external clients, senior executive management and property owners. Strict attention to detail and adherence to deadlines. Proactive approach to identifying and solving problems. Ability to quickly learn, adapt, and contribute to the success of business operations. Strong negotiations aptitude with excellent written and verbal communication skills.

CH12: IT Help Desk
This Nashville native and Belmont graduate has 9+ years as an IT/network administrator and technician. An expert in hardware and software installation and maintenance, as well as administration and networking. This computer guru has Active Directory/ User Account Maintenance, V Workspace (VDI) Administration, Cisco/Telecom Administration, mobile device administration and help desk experience. He has currently been at a well-known company for the past seven years and is looking for a high-end help desk, network administration, or IT position with your company. This expert can be yours with a two-week notice.

LO30 – Project Manager
Construction manager with a 20-year record of success overseeing all phases of multimillion-dollar construction and infrastructure projects. Project experience includes Multi-Family, Mixed Use, Commercial, Hospitality, Single Family, Religious, Industrial, Historic Renovation, Infrastructure, and Civil Construction. Backed by strong credentials and a proven history of on-time, on-budget and high-quality project completions.

LO31: Lead Construction Superintendent
This superintendent has significant accomplishments including the development of many commercial projects and being the lead construction superintendent on projects for the past twenty-one years. Has been a Superintendent for construction of 400 unit apartment complexes (multi-family), churches, daycare centers, banks, state parks, and schools. This Oklahoma State grad is very proficient in remodel work on multi- family dwellings and commercial complexes. Experience includes all stages of construction from start to finish.

LO29: Healthcare Superintendent
Project Manager and superintendent for the Construction of Healthcare Centers (Alzheimer’s and Special Care). Expertise includes the estimating of all costs for contract completion, scheduling jobs and the coordination of subcontractors. This candidate has worked on contracts that range between 8 to 10 million dollars and supervised over of 75-employees.

LO32 – Estimator/Field Supervisor (Construction)
This bilingual candidate is responsible for the quality installation and supervising of all work performed by subcontractor crews (rough in, installation & trim out). In charge of organizing all aspects of daily construction activities, safety concerns, schedules and deadlines with General Contractor. Has coordinated several projects from start to finish, detailing a range of 140 units to 340 units (multi-family), retail space, parking decks and amenities.
LO33 – Construction Coordinator
This candidate, with a BA in global studies, has managed construction of 30-plus commercial storefront remodels monthly throughout the Midwest and Southeastern United States. Creates weekly construction pipeline reports for the entire remodel division, which are used to create project district assignments and ensure GCs have sufficient capacity to meet their deadlines. Leads remodel projects from pre-construction survey through completion. Responsibilities include converting CAD files to scopes of work, monitoring lease and building code compliance, contract bidding, maintaining job cost schedules, and coordinating with multiple contractors to ensure jobs are completed on time and within budget (and much more!)

CH 15: Bilingual Inside Sales
$60K + commission
This inside sales bilingual (Spanish) professional has over twenty years’ experience in sales and trade shows. This award-winning sales guru has experience in working in many countries such as; South America, Japan, China, Russia, and Europe. A go-getter, with a BA from Michigan State University, is no job hoper and is seeking new employment due to company closing its doors. Increase your revenue and hire this A+ candidate.

LO2: Medical Sales Executive
This candidate is all about building a book of business and reaping the financial rewards of her hard work. Most recently, they come from the medical sales field. Accustomed to approaching high-level professionals, executing strategic sale plans, and managing targets. One of their strengths is supporting sales objectives with market research and competitor analysis. This professional has many contacts from their previous employment to develop business.

LO1: IT/Software Sales Executive
With 13+ years of account management and business development experience. Extensive experience managing key accounts and growing revenue in large enterprise organizations through the strategic development and sale of software and service technology solutions. Well-developed skills leading cross-functional internal teams to sell and implement large-scale, high-value software and service solutions for major clients. Dedicated sales leader with a track record of success building strong relationships with C-level executives, consistently shattering sales goals, and securing key multimillion-dollar accounts.

LO3: Business to Business Sales Business Development
A results-driven professional with a distinguished 18-year career in construction and building material sales (with industry-leading products). Ability to aggressively drive sales and grow profits by developing a friendly, highly visible presence with builders, architects and project managers. Strategic presenter, negotiator, and businessman capable of forging solid relationships while building a consensus across multiple organizational levels. Hands-on style with the ability to generate business insights from diverse data sources. Currently seeking a new and exciting opportunity with an inspiring and innovative company.

LO7: Branch Manager
This candidate is a professional sales, marketing, distribution, HR and operations leader with practical experience and solid skills in a diverse range of business management applications including market analysis, sales growth, brand marketing. Loves team building and ongoing training programs. This candidate has a demonstrated ability to recruit, train and retain self-motivated, customer-oriented employees. This professional also exhibits high caliber presentation, negotiation and closing skills.

CH14: Director of Marketing and Sales
This Belmont graduate has over 20 years’ experience in the Healthcare Marketing and Sales arena and has only worked for two companies. A polished professional who has managed a 1.3 million plus annual marketing budget and has reduced spending by $500k a year without sacrificing growth. This marketing and sales guru tripled monthly traffic (users) and increased pages per session with enhanced content from 3.29 to 6.23, reduced b rate from 62 % to 19 %, and increased impressions 495%. Let this Marketing and Sales professional increase your bottom line. Must give a 3-week notice.

LO5: Sales, Marketing and Operations Team Leader
This candidate has built and directed business units selling into and servicing SMB, mid-market and enterprise customers. Has excellent management skills and is focused on developing sales, marketing, engineering and operating teams to their full potential. Has a background that offers a diverse set of professional experiences that are conducive to leading and operating high performance sales organizations.

LO24: VP Sales/ Operations
This executive has demonstrated results based achievements in the healthcare industry. Listed as one of Nashville’s Top 40 under 40 and a 2016 Healthcare Hero by the Nashville Business Journal. This professional has Regional Director experience with achievements in profitable business growth, fiscal management, and marketing strategies (in both the corporate and private sectors). With a B.S. Degree in Accounting and a Master of Business Administration, this candidate is looking for new opportunities as a VP of Sales, Operations Manager, or Divisional Vice President.

AC17: Bookkeeper
With over 20 years of experience in bookkeeping, this candidate is also an experienced Accountant and Tax Analyst, holding a degree in Accounting from Lipscomb University. A phenomenal candidate with outstanding references, some of the skills this candidate is proficient in are: processing payroll, reconciling of operating, trust, and litigation accounts, preparing financial statements at the end of each month/year, reconciling sales information from various companies, preparing state and federal tax returns, maintaining supplies for large scale office, and preparing journal entries for all transactions. Technical acumen includes: Microsoft Office Suite, Aderant, Legal Key, Chrome River, NetDocs, SAP, DAX, Adobe Professional, Juris, Quicken, QuickBooks, Coyote, Worldox, Medisoft, Concur, and SharePoint. Available immediately.

AC19: Entry-level accountant
This Tax Accountant/CPA, with experience in public and private tax analysis, compliance, research, and notice resolution, is looking to return to a full-time position after working as an independent contractor for the past eight years. Holding a Bachelor’s in Accounting and Corporate Finance, this candidate previously worked for PricewaterhouseCoopers and Deloitte, but considers public account their true passion. Available immediately, this highly experienced and dedicated candidate is proficient in Microsoft Office Suite, QuickBooks, and Peachtree.

AC33: PHR: Tax & Payroll Specialist
This highly analytical, dead-line driven payroll professional possesses strong project management and interpersonal skills that make them an effective and productive employee. With a Bachelor’s degree from East Tennessee State University, this candidate excels in a fast paced environment that allows them to utilize their excellent time management and strong work ethic skills. Client-oriented, this Tax and Payroll Specialist is seeking new opportunities that provide them the chance to grow professionally. Current responsibilities include: Working with IRS, SSA, State, and Local departments to resolve tax notices, abate and/or reduce tax reporting and payment errors, and correct employee tax issues, manage payroll taxes, gather and report data for required audits, and manage filing systems. Available pending a two-week notice.

AC20: Staff Accountant
This Staff Accountant is a graduate of Belmont University, holding a Bachelor’s in Accounting and Business Management. Current responsibilities include: Preparing bonuses, accruals and reconciliations for company-wide incentive plans, collecting payroll information for both traditional and special circumstance employees, processing payments on patient accounts for 70 locations, invoicing and maintaining Accounts Receivable for all industry contracts, analyzing financial trends for operational weaknesses and correcting entries, and preparing yearly budget for partners. Seeking a position outside of the healthcare industry, this candidate is available pending a two-week notice.

AC18: Tax Accountant
Holding a bachelor’s degree in Accounting, this candidate also has a Master’s in Taxation and is licensed CPA. In public accounting since 2004, this candidate’s primary focus has been in: taxation, estates, gifts, trusts, partnerships, corporations, and some non-profits. Other experience includes: preparation of monthly bookkeeping and financial statements, quarterly payroll tax returns and related deposits, and annual compiled and reviewed financials. Technical acumen includes: Creative Solutions UltraTax, Accounting and Fixed Asset software, ProSystem FX Tax Software and ProSystem FX Practice, Sage (Peachtree) and QuickBooks. With a preference to work in Murfreesboro and/or Franklin, this candidate is available pending a two-week notice.

AC23: Controller
With a 30-year career that spans from Manufacturing Accounting Manager to Controller, this candidate is a graduate from MTSU with a degree in Accounting. Current responsibilities include, but are not limited to: Managing general ledger, inventory, accounts payable, payroll and fixed assets, created annual budget plan with forecast updates, prepared monthly financial package that provided detailed monthly, year to date (YTD) and trailing twelve month (TTM) information, participated and provided direction in the consolidation of ERP Systems for two facilities, planned and supervised company-wide annual physical inventory, and managed human resource activity from on-boarding to termination including benefit administration for two facilities. Technical acumen includes: Excel (vlookups, pivot tables and more), QuickBooks, Enterprise Resource Planning (ERP) Software, SAP Business Planning and Consolidation software, Avalara, Visio, Crystal Reports, Sage, Captira and Retail Packages Teletracker, and CounterPoint. Available immediately.

LO25: Tax CPA
This CPA has four years of experience as a Staff Accountant, four years as a Senior Supervising Accountant, and an additional four years in the role of Tax Manager (public sector). Has spent the last ten years in private accounting specializing in management, community relations, philanthropic trusts, tax exemptions, and LLCs. This highly qualified candidate wishes to utilize their vast accounting and tax skills in the public sector again.

A recent transplant by way of Texas, this CFO has an extensive financial background with both public and private companies and holds a bachelor’s degree in both Accounting and Finance. Also licensed as a CPA, this candidate is looking for a company that provides growth opportunities as well the ability to utilize their experience in the manufacturing industry. Current responsibilities include, but are not limited to: Oversight of daily accounting and HR functions for 4 different entities in 4 states, establish internal controls for incoming receivables, develop purchasing process, created first annual budget, financial statement preparation and presentation to board of directors, renegotiated contracts to save companies a total of $50k the first year, redesign of workflow though the office to become more efficient, establish SOP’s across all companies, and heavy involvement in operations control. Recently, this candidate facilitated wide-sweeping changes that included a new ISO-9001 certification for their organization. Technical acumen includes: Epicur, Softrax, Crystal Reports, QuickBooks, and advanced knowledge in the Microsoft Office Suite. Serving in a supervisory role in all past positions, this candidate is available pending a two-week notice.

CH13: VP of Physician Services
This seasoned HC Executive is currently overseeing 40 plus hospitals and over 2,500 employees in multiple states. An expert in recruiting and developing employees, from department heads to c-suite. Additional experience includes: start up, merge and acquisitions, funding efforts (creation of presentations, industry overviews, and financial projections). Currently traveling at 40%. Make a difference in your team. Available with a 60-day notice.

AC29: Medical Business Development
An honors graduate from Vanderbilt’s Owen Graduate School of Management with an MBA in Healthcare, Strategy, and Management, this Nashville native candidate also holds a Bachelor’s degree in Accounting, Finance, and Business Information Systems from Indiana University. Passionate about working in the Healthcare industry, this candidate has excelled in Business Development for some of Nashville’s most recognizable Healthcare companies. Current responsibilities include, but are not limited to: Led acquisition processes for strategic targets, including identification, due diligence, financial analysis, negotiation and purchase agreements, identified and set operational strategies and milestones, developed budgets and operating plan for the business units and managed working capital, prepared financial summaries as well as status reports and presented to the Board of Directors, called on C-Level clients and clinic owners, and responsible for strategic investments and negotiation of assets. Available pending a three-week notice.

CH11: VP of Compliance and Management
This polished professional was Summa Cum Laude with a B.S in Healthcare Services Management and a Summa Cum Laude in Nursing. Carries an RN License and has a CPHQ Certificate. With over 20 years’ experience in control and account management, this super star provided clinical leadership to over 200 nurses and facilitated planning and execution of the Health Utilization and Workers Compensation Verticals. Led his company through successful URAC accreditation and reaccreditation (Health UN and Workers Comp) of multiple sites. This professional is seeking a new career with you due to pending company buy out.

AC28: Senior Healthcare Solution Specialist
Senior level healthcare professional with over 20 years of extensive experience in the following areas: Managed Care, Hospice, Physician Practice Management, IDS and MSO start up and operations, Sales, Revenue Cycle Management, IT, Behavioral Health, and Provider Management. Promoted to Regional Director of New Client Development, this candidate is an effective communicator and driven employee, with a proven track record for successfully leading teams. Past and current responsibilities include: responsible for presentation, sale, upsell and education of C Suite and Physician Leaders on EDI solutions and claim management processes, working with clients to identify and resolve gaps in performance of current credentialing, privileging and quality platforms, & working to improve efficiencies in quality and performance management. Available pending a three-week notice.

AC24: Practice Manager
This Oklahoma City based Practice Manager has over 15 years of experience within the Healthcare industry. With a bachelor’s degree in Psychology from the University of Oklahoma, this candidate has risen quickly through the ranks, increasing gross profits in all Accounting Manager positions. Current responsibilities and proficiencies include: Provides practice management services for 28 locations within the Oklahoma and Texas regions, supporting upwards of 250 clinical providers (anesthesiologists and certified registered nurse anesthetists), maintains basic knowledge of hospital contractual requirements (quality, financial, satisfaction) and educates providers appropriately, assists with renewal or modification of said contracts as requested, serves as the initial point of contact and communication for all providers in regards to payroll, HR, recruitment, and acts as a liaison between local practice leadership, support services, and hospital to facilitate problem resolution and goal setting. Available pending a two-week notice.

AC32: Practice Administrator
Holding a Bachelor’s in Management and Human Relations, this candidate has a combination 25 years of experience in Medical Group Practice Administration and Corporate Management, making them a highly skilled and knowledgeable Practice Administrator. Technologically savvy with a proven track record in recruiting long-term employees, this candidate is highly effective in leading teams and developing lasting relationships with vendors. Responsibilities have included: responsible for all aspects of daily operations including; personnel and human relations of 48 staff, financials and budgets, business development, business planning, payroll administration, benefits administration, 401k administration, contracts negotiations and reviews, facilities management, accounts payable, accounts receivable, customer and patient relations, vendor selections and oversight, HIPAA Officer, Compliance Officer, Credentialing and Licensing. Available pending a two-week notice.

AC31: Senior Benefits Manager
As an experienced Human Resources and Benefits Professional, this candidate possesses an extensive background in benefits administration, benefit systems, invoicing, COBRA reimbursements, payroll and employee relations. A graduate of Mount Mary College, this candidate has a proven ability to succeed in a fast-paced, deadline-driven environment by prioritizing projects and assignments. With strong analytical, organizational and written/verbal communication skills, this individual maintains a broad background in vendor relations and administrative processes. Current responsibilities include: Performs a variety of tasks related to the maintenance and administration of the company’s benefits program, collaborates with the health insurance broker to ensure efficiency within the benefit plan administration, provides benefit assistance and information to employees, including payroll issues, acts as a liaison between staff and insurance companies for escalated claims, preparing reports and interpreting data, responsible for processing timely payments of benefits related invoicing. Available pending a two-week notice.

AC30: Physician Recruiter
With over 8 years in talent acquisition, this Loyola University graduate is an experienced recruiter with a demonstrated history of working in the behavioral healthcare industry. Excelling in recruitment, retention, team building, candidate sourcing/screening, this candidate is skillful in building strong relationships with Executive Directors, Upper/Lower Management, and Clinicians. Current responsibilities include: on-line job postings, candidate sourcing, and applicant interviews, work closely with Executive, Clinical, and Corporate Directors to recruit, hire, and onboard qualified Counselors, Therapists, and other critical mental healthcare professionals. Available pending a two-week notice.

AC22: Physical Therapist
With a Doctor of Physical Therapy degree from Campbell University, this Physical Therapist candidate holds certifications in the following: Blood-borne Pathogens training, CPR/first aid, HIPPA certification training, and Pulmonary Rehabilitation Protocol for Obstructive Lung Disease. A recent Nashville resident, this candidate is available immediately and is open to PRN positions and working in the Nashville, Brentwood, and Franklin areas.

CH16: Medical Assistant/Surgery Scheduler
This polished medical assistant has a calming demeanor and friendly disposition. Currently working at a large medical practice and has a medical assistant certification from Med Vance Institute. Presently seeking a position close to downtown, West End, or Green Hills area. Brighten your office and keep your patients happy with this detailed/polished medical assistant.